STORE POLICY

Privacy policy

​

House Of Moose acts as a data controller when it processes personal data of its customers (“data subjects”) in accordance with the General Data Protection Regulation n°2016/679 ( “GDPR”) and the applicable national laws.

 

Categories of personal data. We use the personal data that you have provided to us, such as your name, surname, delivery address, billing address, e-mail address, phone number and IP-address.

 

Purposes. House Of Moose will process these personal data for the purpose of processing your orders, ensuring good service and customer management.

 

Legal basis. We process this data in order to conclude and perform the contract to which you are a party. This processing is also necessary for the legitimate interests pursued by us to improve our website and to understand our customers' product preferences.

 

Recipients. House Of Moose will not share your personal data with third parties, except with processors such as subcontractors (e.g. PostNL, GLS, BPOST & DHL for the delivery of parcels in Belgium) in order to execute your order.

 

Retention. We will keep your data as long as your account is active. After deleting your account, we will only keep your data if we are legally obliged to do so. If not, they will be removed immediately. The data necessary for processing the order will be kept for 3 months.

 

Data subjects’ rights. As a data subject, you are entitled to request access to your personal data, rectification or erasure of your personal data, restriction of processing, portability of your data and you have the right to object to the processing of your personal data on grounds relating to your particular situation. House Of Moose will try its best to meet your request at the soonest, while also respecting confidential information. You can exercise your rights by sending an e-mail to houseofmoose@outlook.be or via our Instagram account (@houseofmoose_), providing proof of your identity.

 

As a data subject, you are entitled to lodge a complaint with a supervisory authority.

 

Data subjects are entitled to lodge a complaint with the Belgian Data Protection Authority. More information can be found on the website of the authority, via www.dataprotectionauthority.be/procedures.